Privacy Policy
Last Updated: December 2024
Introduction
VX Software Solutions Pvt. Ltd. ("we", "our", or "us") is committed to safeguarding the privacy of users who interact with our V Remind product across all platforms (Web, Android, and iOS). This policy outlines how we collect, use, disclose, and protect your personal information.
1. Information We Collect
We collect the following categories of data:
Personal Identifiable Information (PII):
- •Student/Parent/Teacher name, phone number, email ID, profile photo
- •School name, admin details, class, section, etc.
Usage Data:
- •Login times, pages viewed, features used
Device Information:
- •Device model, operating system, IP address, browser type (web), device identifier (mobile)
Location Data (if permitted):
- •For transport and geo-tracking features
2. How We Use Your Information
- •To create and manage user accounts
- •To deliver key features such as attendance, timetable, fee details, and academic reporting
- •To send alerts/notifications via SMS, WhatsApp, email
- •To generate analytics for academic or administrative improvements
- •To ensure user authentication and security
3. Data Sharing and Disclosure
We do not sell your personal data. We may share it with:
- •School authorities and staff (internally)
- •Payment gateways for processing transactions
- •Third-party services strictly bound by confidentiality, for features like SMS/email
4. Data Retention
We retain user data for as long as the school maintains an active subscription. Upon deactivation, data may be archived or deleted as per request.
5. Children's Privacy
Our app is meant for educational institutions. Parental consent is considered obtained via school registration. No direct collection is done from children under 13 without institutional consent.
6. Security Measures
We implement robust encryption, firewall, and access control measures to protect your data.
7. User Rights
Users have the right to:
- •Access, update, or delete their profile
- •Withdraw consent
- •Request data portability or correction via school admin
8. Platform-Specific Permissions
Web:
- •Uses cookies and session-based login
Android/iOS:
- •May request camera, storage, location, notification permissions for specific features
9. Policy Updates
We may update this Privacy Policy periodically. Changes will be posted in-app and on our website. Continued use implies consent.
10. Contact Us
For questions or concerns about your privacy:
VX Software Solutions Pvt. Ltd 102, Namas Building, #945 Road No - 48, Ayyappa Society, Madhapur Hyderabad 500081
Important Notice
This privacy policy applies specifically to our V Remind product. By using our services, you acknowledge that you have read and understood this policy. For the most current version, please visit our website or check the in-app policy section.
Get in Touch
Have questions about our privacy practices? Contact us anytime.